Why Mobile Ticketing? Why not SmartCards? NICE is also exploring SmartCard technology as part of our goal to revamp fare payment on NICE buses. If I am eligible for a reduced fare ticket (student/senior/disabled), how do I use mobile ticketing? Please contact us at to apply for reduced fare status, and we'll get you set up. If you purchase 20 tickets, you will receive 1 free (5% discount)! We will explore offering new fare products, such as unlimited ride passes, in future phases of the project. You can buy a single-ride ticket, or packs of 4, 6, 8, 12 or 20. What types of tickets can I purchase with mobile ticketing? Since mobile ticketing is a pilot program, only pay-per-ride fares will be offered at launch. Do mobile tickets expire? Mobile tickets expire 60 days after they are purchased. You MUST pay the cash fare if your smartphone is not working, so please plan accordingly. What happens if my smartphone battery dies before I can show my mobile ticket, or it stops working? You are responsible for keeping your smartphone charged while riding with a mobile ticket. You will not be able to make any purchases or other changes until your cell phone or wifi service is restored.

If you lose cell phone service after boarding the bus, you will still be able to activate and display purchased tickets. You must purchase your ticket before boarding the bus. If I lose cell phone service while trying to use my ticket, will my mobile ticket still work? Mobile tickets do not need cell phone or wifi service to be displayed however, service or wifi is needed to purchase a ticket. Can I transfer to another NICE bus with the app? Yes! You can use the same mobile ticket to transfer to two other NICE buses within 2hr 15minutes. Rider that need to transfer to other transit systems must continue using current fare payment options. Can I transfer to MTA Bus/Subway or Suffolk County Transit with mobile ticketing? Mobile tickets can only be used on NICE buses. You CANNOT use mobile tickets on MTA bus or subway, Suffolk County Transit, or Long Beach Transit. Want to learn more? Email us at in General Where can I use mobile ticketing? You can use mobile tickets on all NICE buses. * Tickets are only valid on NICE buses, and are not valid for transfers to MTA bus/subway and Suffolk County transit.

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